- Our principles with respect to your data and your privacy
- The information we collect about you
- How we use your personal information
- How we share your personal information
- Your choices with respect to your personal information
- How to contact us regarding privacy issues
We have a pretty simple approach to data protection and privacy, which can be summarised as follows:
You should know exactly what we do with your data
You should have full control over your data
We've designed the Website to give you control over the information you publish and share using Pitchweight™ and other sites and services to which you connect your Pitchweight™ account. Please take full advantage of these tools and make sure you only share what you want to share.
Information we collect about you
We collect personal information about you from various sources:
Information provided by you
You don't need to provide us with any personal information in order to visit the Website. However, certain Services do require that you register for a Pitchweight™ account and, by doing so, you will provide us with certain personal information:
Essential Information: When you register any kind of Pitchweight™ account, you will need to provide your email address.
Information from Correspondence: You will provide certain personal information if you contact us by email, use any of the webforms on the Website, or contact us by mail, fax or other offline means.
Survey Information: If you participate in any survey, you will provide certain personal information as part of your response, unless you respond anonymously.
Information that you post: You may provide personal information when you upload sounds to the Platform, or when you post comments, or contribute to community discussions.
Information we collect automatically
There is certain information that we collect automatically as the result of your use of the Platform, or through the use of web analytics services as described in our Cookies Policy. This information includes:
the Internet Protocol (IP) address of the device from which you access the Platform (this can sometimes be used to derive the country or city from which you are accessing the Platform)
the site that you visited immediately prior to visiting the Website
the specific actions that you take on the Platform, including the pages that you visit, streaming or downloading sounds, uploading sounds, connecting your Facebook account, sharing a track with another user, posting a comment, or performing a search
any search terms that you may enter on the Website
the time, frequency and duration of your visits to the Platform
your browser type and operating system
the nature of the device from which you are accessing the Platform, for example, whether you are accessing the Platform from a personal computer or from a mobile device
information collected through cookies and similar technology, as described in our Cookies Policy
Information from Other Sources
Pitchweight allows you to sign up and log in using your Facebook account. If you sign up using Facebook, Facebook will ask your permission to share certain information from your Facebook account with Pitchweight. This includes your first name, last name, gender, email address, general location, a link to your Facebook profile, your timezone, birthday, profile picture and your list of friends.
If you sign up to Pitchweight™ using Facebook, your Pitchweight™ account will be connected automatically to your Facebook account. If you signed up using Facebook by mistake, you can delete your account by going to www.pitchweight.com/delete-account/ and clicking the "Delete My Account" button at any time, or you can email us at email@example.com.
How we use your personal information
We use the information that we collect about you for the following purposes:
Your Facebook account is used to identify you when you log into the Platform.
Your email address will be used to send you service updates and notifications regarding your account.
If you are a Facebook user, and one of your Facebook friends registers for a Pitchweight™ account, we may share the details of some of your Pitchweight activity, such as your tags and ratings for certain songs, with your Facebook friend.
Your personal information is also used for the following general purposes:
To operate and maintain your Pitchweight™ account, and to provide you with access to the Website and use of the Apps and any Services that you may request from time to time.
To identify you as the creator of the sounds that you upload, the comments that you post and/or the other contributions that you make to the Platform.
To seek your participation in surveys, and to conduct and analyse the results of those surveys if you choose to participate.
To provide you with technical support
To provide other users with data regarding people streaming and downloading their sounds.
To analyse the use of the Platform, and the people visiting the Website and using the Apps and Services, in order to improve Pitchweight™.
To respond to you about any comment or enquiry you have submitted.
To customize your use of the Platform and/or the content of any email newsletter or other material that we may send to you from time to time.
For other purposes, provided we disclose this to you at the relevant time, and provided that you agree to the proposed use of your personal information.
Sharing of your personal information
With your consent: We will disclose your personal information if you have explicitly agreed that we may do so. We will make this clear to you at the point at which we collect your information.
Service Providers: We use certain reputable third parties to provide us with certain specialized services related to the Platform. These third parties will have access to certain information about you, but only where this is necessary in order for those third parties to provide their services to us. Where we transfer personal information to these third parties, we ask and require these third parties to implement appropriate organisational and technical security measures to protect against unauthorised disclosure of personal information, and only to process personal information in accordance with our instructions and to the extent necessary to provide their services to us.
As aggregated data: We may aggregate your personal data with similar data relating to other users of the Platform in order to create statistical information regarding the Platform and its use, which we may then share with third parties or make publicly available. However, none of this information would include any email address or other contact information, or anything that could be used to identify you individually, either online or in real life.
If required by law: We will disclose your personal information if we believe in good faith that we are permitted or required to do so by law, including in response to a court order, subpoena or other legal demand or request.
To protect our interests: We may disclose your personal information if we feel this is necessary in order to protect or defend our legitimate rights and interests, or those of our users, employees, directors or shareholders, and/or to ensure the safety and security of the Platform and/or the Pitchweight™ community.
In the context of a business transfer: We may transfer your personal information to any person or company that acquires all or substantially all of the assets or business of Pitchweight, or on a merger of our business, or in the event of our insolvency.
Cookies and similar technology
Choice and Control
We do our best to give you as much choice as possible regarding the amount of personal information you provide to us, and the control you have over that information.
It is not necessary for you to provide us with any information in order to visit the Website, although certain information will be collected automatically by virtue of your visit (as described above).
Sharing with other apps and networks
Deleting your account
You can delete your account by going to www.pitchweight.com/delete-account/ and clicking the "Delete My Account" button at any time. Please bear in mind that, if you delete your account, all data associated with your account, including the sounds that you have uploaded and the usage data associated with those sounds, will be deleted and may not be recoverable. You are therefore advised to copy or back up all content uploaded to your account before you delete your account.
Even if you delete your Pitchweight™ account, it is possible that your information may still show up in some internet search results for a short while afterwards, if the search engine maintains a temporary cache of web pages. Search engines' caching processes are outside of Pitchweight's control and therefore we cannot be responsible for any information that remains cached by search engines after that information has been removed from the Platform.
Access to your Data
If you wish to access, amend or delete any other personal information we hold about you, or if you have any objection to the processing of any information that we hold about you, please contact us at firstname.lastname@example.org.
If you ask us to delete your account (either via the Delete Account page or by email), we will do so within a reasonable period of time, but we may need to retain some of your personal information in order to satisfy our legal obligations, or where we have a legitimate reason for doing so.
Pitchweight™ is not intended for use by children. Anyone under the age of 13 is not permitted to use the Platform and must not attempt to register an account or submit any personal information to us. We do not knowingly collect any personal information from any person who is under the age of 13 or allow them to register an account. If it comes to our attention that we have collected personal data from a person under the age of 13, we will delete this information as quickly as possible. If you have reason to believe that we may have collected any such data, please notify us immediately at email@example.com.
Don't want to give us your information?
15 September 2013